Dear Valued Brokers/ Agents,
On Thursday, September 1, Nevada Health Link sent a “Pre-Renewal Notice” to consumers encouraging them to visit their online portal application and/or contact their broker to update any current information prior to October 1 in an effort to ensure that the Exchange has their most current information prior to running the renewal batch process.
Proactively inviting consumers to update information now is intended to save time, updates, and work during the Open Enrollment Period, and will present consumers and agents/brokers with the most accurate renewal information when those batch jobs are run in October. Having up to date information prior to the auto-renewal process, will minimize errors in eligibility for auto-renewed plans in 2023, such as loss of enrollment eligibility or the amount of eligible APTC.
We understand that your consumers may have questions, but please assure them that this is a proactive effort to make their experience during renewals and open enrollment more efficient and accurate.
Consumers will still have all the traditional Open Enrollment features available including:
- Anonymous window shopping October 1
- Traditional renewal notices received in October
- As a current consumer, auto re-enrollment in mid-October
- And the ability to shop and purchase new coverage, if need be, from November 1 – January 15
We trust that you will see if consumers update their information now, that it will lead to less administration during Open Enrollment and more free time for cultivating new business.
Thank you,
Nevada Health Link
Please call 1.800.547.8156 for ALL inquiries
